Associate Clinical Professor of Psychiatry, Harvard Medical School; Director, Empathy and Relational Science Program, Massachusetts General Hospital; Founder, Chairman, Chief Medical Officer, Empathetics, Inc.; Developer of the E.M.P.A.T.H.Y training approach for health care and education based on research and the neurobiology and physiology of empathy; Author, “The Science of Empathy” (2017, Patient Experiences); Co-Author, The Empathy Effect: Seven Neuroscience-Based Keys for Transforming the Way We Live, Love, Work, and Connect Across Differences (2018)